Get help
Email support@hlix.ai.
To help us help you faster, include:
- the email address on your account;
- the workspace and project, or a link to the page;
- what you expected, and what happened instead.
Response time: within 2 weeks.
Documentation
Guides for the dashboard, the command-line tool, the API and the connector for AI assistants are at docs.hlix.ai.
Disconnect an AI assistant
To stop an AI assistant or code editor from reaching your workspace, remove hlix in that assistant's settings. You can also revoke its key under Developer Tools in the dashboard.
Your data and your account
- Get your files: download them from the dashboard, or pull them with the hlix command-line tool.
- Delete a project: workspace owners and admins can do this in the dashboard.
- Delete your account or use another privacy right: email support@hlix.ai from the address on your account.
Our Privacy Policy, Terms of Service and Security page have the details.
Report a security issue
Email support@hlix.ai with "Security" in the subject. Our Security page explains what to include and how we handle reports.
Report abuse
Email support@hlix.ai with "Abuse" in the subject. Our Acceptable Use Policy says what is not allowed.